Technology Archives - Page 3 of 3 - MediaCatalyst : News - Opinion

24 Aug

AI is Here, There, and Everywhere: Let’s Talk About the Good, the Bad, and the Future

MediaCatalystColumn, Technologyaccountability, AI, artificial intelligence, bias, customer service, Education, Entertainment, ethics, finance, future predictions, Healthcare, job displacement, manufacturing, media, privacy, retail, transportation

Remember those sci-fi movies where robots took over the world? Well, we're not quite there yet, but AI is definitely making its presence felt. It's like that friend who's always popping up in unexpected places - from your smartphone's voice assistant to those eerily accurate recommendations on Netflix. It's pretty amazing, but it also raises some serious questions. The Ethical Minefield: Tread Carefully AI is a bit like a double-edged sword. It can do incredible things, but it can also cause harm if we're not careful: Bias and Discrimination: Imagine an AI system trained on biased data. It's like teaching…

15 Feb

SANS Institute Collaborates with FutureSkills Prime and TechSkill India

MediaCatalyst0 CommentsTechnology

SANS Institute has joined hands with FutureSkills Prime and TechSkill India for a cybersecurity capacity building initiative. SANS introduced the 'SANS Foundations: Computers, Technology, and Security' course, which is now accessible through FutureSkills Prime. As per the foundation, the course is designed to meet the demands of a diverse audience and is a blend of foundational knowledge and hands-on expertise in technology and security. The curriculum is crafted to resonate with a broad spectrum of learners, be it career changers, self-motivated learners, university attendees, IT aficionados, or even business professionals with no prior exposure to cybersecurity. Outlining the strategic importance…

25 May

BCT Digital launches cloud-ready ‘rt360 Credit Risk Suite’

MediaCatalystBanking, Finance, Insurance, TechnologyBCT Digital

Mumbai: BCT Digital, a global Fintech company specializing in regulatory technologies announces the launch of its specialized Cloud-Ready rt360 Credit Risk Suite. BCT Digital’s risk management product suite ‘rt360’ recently won the 'Rising Star Award', presented by Chartis Research – a leading provider of research and analysis on the global market for risk technology. The full-stack credit risk suite includes origination & on-boarding, credit monitoring, fraud monitoring, credit analytics, and other value-added services – all on the cloud. Their award-winning rt360 EWS (Early Warning System) is now an integral component of the cloud-ready credit risk suite. The cloud-ready product can now empower banks, NBFCs, and…

08 Dec

Shadowfax Rolls Out $5 Million ESOP Buyback Plan

MediaCatalyst0 CommentsNews, TechnologyShadowfax, Shadowfax ESOP Buyback Plan

Mumbai, Dec. 08, 2020: Shadowfax Technologies, an integrated 3PL services provider, today announced an employee stock ownership plan (ESOP) buyback program for its employees. The total value of the ESOP buyback program is estimated at $5 million and aimed at rewarding its employees as the business recovers to pre-Covid levels. This is the first buyback offering by the company where eligible employees can sell up to 35% of their assigned/vested ESOP shares. Shadowfax employees who have been granted ESOPs and completed more than four years with the company will be eligible to participate in the buyback program. In addition to this…

23 Oct

How a CRM Platform Streamlines Ticket Management Process & Automates Remote Work

MediaCatalystColumn, TechnologyKapture CRM, Sheshgiri Kamath, Ticket Management Process

Customer support is no longer just about long telephone calls with unhappy customers. Time and technology have revolutionized how brands stay connected and serve their customers. High-quality customer support directly translates to high customer satisfaction rates, increased retention, and revenue. Recent research shows that customer-centric companies are 60% more profitable than companies that don’t focus on their customers. SaaS-based customer relationship management (CRM) solutions have been game-changers in the customer support sector. Businesses around the world are increasingly using CRM helpdesks to manage their sales and support processes remotely amid the ongoing widespread pandemic. A customer support automation platform can streamline and…

22 Oct

Indian App Ecosystem Witnessing a Stream of New Entrants

MediaCatalystColumn, TechnologyExplurger, Indian App Ecosystem, Jitin Bhatia

The Indian app ecosystem is gathering steam, ever since about 224 Chinese apps were banned due to security reasons, by the Indian government. The call for Atmanirbhar Bharatby Prime Minister Narendra Modi also boosted the morale of the country’s entrepreneurs. Some of the finest and hardworking are venturing into creating consumer-friendly utility apps and social media platforms which are ingenuine, safe, and Indian! These apps are offering a cutting-edge user experience, new-age technology, and some are even proving to be a reliable alternative to the banned apps. The consumer is also supporting these businesses to go ‘Vocal for Local’. The…

29 Jun

Vernacular.ai Sets Its Sights to Become a Global Voice-AI Company

MediaCatalyst0 CommentsEditor's Picks, Interview, TechnologyGlobal Voice-AI Company, Interview, Technology, Vernacular.ai

Vernacular.ai is a startup founded in Bangalore by Sourabh Gupta and Akshay Deshraj. With a sight to become a global voice AI company, the innovative AI-first SaaS startup raised $5.1 million in a series A funding round. This Indian startup is all geared up to expand into Southeast Asia and the US, and use the funding towards R&D to further enhance its proprietary AI-based voice automation platform. Sourabh Gupta, Co-founder and CEO, Vernacular.ai In an exclusive interview with MediaCatalyst, Sourabh Gupta, Co-founder and CEO, Vernacular.ai dwells on the journey of the AI-first SaaS startup, its innovative products, how it is…